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Coming soonSaaS Operationssupport-team

MSL Support Desk

Inbox-first customer conversation workspace for teams that need message history and response coordination.

SaaSReactDjangoTimelineimplementation onboardingpriority support
MSL Support Desk is modeled from the backend application catalog contract.
Uses React, Django, Timeline and supports bundled service delivery.
Pricing and service groups are adapted from the order-builder structure for future API integration.
support-team

MSL Support Desk

Inbox-first customer conversation workspace for teams that need message history and response coordination.

Unified InboxResponse TimelineContact Context

Setup

5d

Support

priority

Starting at$49
Rating4.5 / 5
Modules6
Setup5 days
Supportpriority
Included modules
Unified Inbox
Response Timeline
Contact Context
frontend
backend
workflow
Operational fit
Target teamsEngineering, Operations, Delivery
Supported regionsGlobal
Deployment modelhybrid
Pricing modesubscription

Pricing

Select plan and preview price

Compact pricing selector with service-based total preview.

Optional service add-ons
Dynamic price preview
Team$49
Selected services$180
Setup fee$0
Estimated total$229

Mock pricing preview only. Backend-integrated pricing and contract rules will replace this later.

Required services

Required services

These services are expected for a clean first implementation.

Default
Implementation & Onboarding

SRV-ONBOARD

remote

Workspace setup, process mapping, environment configuration, and onboarding for operational teams.

3-7 business days$180
onboardingsetuptraining

Coverage: Bangladesh, Global

Recommended services

Recommended services

Optional services that usually improve rollout speed and team adoption.

Priority Support

SRV-SUPPORT

remote

SLA-backed support coverage for production teams running customer-facing operations.

Ongoing / recurring$95
supportslaops

Coverage: Global